Cooperation and comprehension go together
When -due to diversity- the linguistic, behavioural, and cultural codes are different or unknown by the individuals, with no presence of common background that can act as a bridge, the possible and desired cooperation collapses into conflict: we can talk about “conflictual collaboration”. Absence of common codes generates a feeling of betrayal, injustice, lack of respect, absence of listening, the threat of future disadvantages and the possible destruction of the relationship, so understanding each other represents a base for cooperation.
Conflictual collaboration is a form of collaboration highly distributed in groups with a lack of transparency, very low information flow, or simply social and cultural diversity which is not accepted or even worse that is forced into orthodoxy or uniformity.
Common codes, like common languages, traditions, cultural background, mindsets and preferences can make a cooperation easy and enjoyable since the beginning. When two individuals understand each other they can avoid misinterpretations and subsequent feeling of incompatibility, danger, betrayal. Common codes also lead to the possibility of goal and cultural integration, multiplying the collective effect of the individual efforts. Acceptance in this is fundamental as it opens the way to reciprocal understanding and subsequent support to differences like ethnic and linguistic minorities, or simply very peculiar people who have a strange but probably interesting new perspective about the interaction.
Empathy represent the common code of feelings, which need through good communication, like the ‘non-violent’ one, to be recognized and expressed in order to be considered and respected.